Impact Group Details
The Impact Group Process
The Impact Group process is a practice assessment strategy facilitated by MedAxiom. The process involves six to ten practice administrators from non-competing member practices who analyze and provide recommendations to a host practice. The visiting administrators receive detailed information from the host practice and MedAxiom prior to the visit to prepare them for the intensive two-day meeting. Visiting administrators are given items such as the host practice's annual-survey data, organizational structure, management reports, patient and referring-physician satisfaction surveys, and any other information that will help the assessment group with its evaluation. The host also identifies key areas on which they would like the assessment team to focus their efforts so they gain maximum benefit from the process.
The Assessment
The two-day assessment includes time for the host administrator to present his or her data and give a thorough background analysis of the practice. The host then conducts a tour of the main facility and encourages interaction with the management and staff during the tour. The remainder of the day is spent interviewing physicians, administrators and other key people in the host practice. The first day ends with dinner at a restaurant or at the home of someone from the host practice. The following morning is spent
without the host practice present. The assessors develop a list of things that they thought were positive and a list of issues that could be an opportunity for improvement. The lists are categorized and then presented to the host practice that afternoon. Even though time is limited, participants are consistently amazed at how many issues are identified and how well the assessors bring those issues to light.
A few days after the Impact Group session, a formal report is given to the host practice. Some host groups choose to have one of the assessors come back to present the findings to the host practice’s board of directors, which is a move we highly recommend.
Impact Group Pods and Requirements
Each Impact Group pod consists of approximately ten to fifteen cardiology practices from non-competing areas of the country. The group meets two times per year, rotating locations, with each practice serving as host approximately once every five years. All members of a “pod” are required to attend at least one meeting per year, and members must attend at least two meetings before serving as a host facility.
Participation Costs
Current participation costs as of August 2005 are as follows:
- Participant - $700 per year plus individual travel expenses.
- Host - $5,000 plus meeting expenses (meals, hotel conference room) and the facilitator’s travel expenses.
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