Having "The Talk"

Physicians are facing increased scrutiny over their procedural complications. What happens when quality data identifies an outlier? How do you have that conversation with the physician? In this episode, interventional cardiologist Jeffrey Wescott, MD, Swedish Heart and Vascular Institute, and psychologist Mark Masters, PhD, Baptist Heart Specialists, describe what has worked for them and the role dyad leadership has played in their quality improvement efforts.
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