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Staying Calm in the Storm
"Let's face it - people are scared," says Dr. Geoffrey Rose, President of Sanger Heart & Vascular Institute. "We thought we were ready, but the reality is we cannot find masks," says Cathie Biga, President and CEO of Cardiovascular Management of Illinois. "For coders and billing staff, it's wanting those black and white answers that are just not out there right now," says Nicole Knight, VP of MedAxiom Revenue Cycle Solutions and Consulting. In this episode, these three experts who've been handling COVID-19 from the front lines share their unique perspectives on how to manage the human impact this pandemic is having on care teams and offer advice on "Staying Calm in the Storm."