Privacy Policy

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.

This Privacy Policy tells you:

  • What information we collect
  • How we use that information
  • How we may share that information
  • How we protect your information
  • Your choices regarding your personal information

This Policy applies to medaxiom.com, our mobile app, and other web sites with MedAxiom brand.   We may post additional information if more details are needed to explain our privacy practices.

Information We Collect

Information You Give Us

We receive and may store any information you enter on our websites, give to us in our stores or provide through our mobile applications. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.

The information we collect from you includes things like:

  • Your name
  • Your mailing address
  • Your billing address
  • Your e-mail address
  • Your phone number
  • Your credit card number, account number, and other payment information
  • Demographic and lifestyle information, such as age, personal interests and product preferences
  • Location information

It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a Friends & Family Pickup person.

Automatic Information Collection

We collect information related to your interactions on our websites, such as your IP address, your browsing behavior while on our site, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, web beacons, and tags. The information we collect and the technologies we use are designed to create a superior, personalized shopping experience.

Cookies and related technology also allow us to identify you as a particular MedAxiom customer when you visit our websites, and to link your activities on our websites to your interactions with us. In combination with other information we collect, this information is also used to create a superior, personalized shopping experience.

To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.

Location Information

Some of our websites and mobile applications may collect certain information such as the type of mobile device you’re using or your specific location to help you search. To allow any application to identify your location, you must enable this functionality through your mobile device’s settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. MedAxiom has no control over your device's settings.

Public Forums

Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

How We Use the Information We Collect

We use the information we collect for things like:

  • Fulfilling orders and requests for products, services or information
  • Tracking and confirming online orders
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Establishing and managing your accounts with us
  • Communicating things like special events, promotions and surveys
  • Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us online
  • Facilitating interactions with MedAxiom and others, such as enabling you to email a link to a friend
  • Operating, evaluating and improving our business

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share the Information We Collect

MedAxiom does not sell, rent or trade your personal information to third parties.

MedAxiom Inc. is the parent company of the MedAxiom Companies ("MedAxiom"), and as such, if you provide information to any of the businesses or websites owned or operated by MedAxiom, this information may be combined or shared among current or future MedAxiom Inc. entities, including affiliates and subsidiaries.

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders
  • Delivering packages
  • Servicing products
  • Sending MedAxiom marketing communications
  • Fulfilling subscription services
  • Conducting research and analysis
  • Processing credit card and eCheck payments
  • Providing chat functions

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of MedAxiom, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

We may also share personal information in connection with co-branded product or service offerings.

How We Protect the Information We Collect

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. MedAxiom cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The MedAxiom websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website such as ordering information including your name, address and credit card number.

 

Your Choices Regarding the Information We Collect

You may choose to:

  • Stop receiving marketing or promotional e-mails, direct mail, and mobile marketing communications
  • Update and correct your personal information
  • Cancel your account or request that we no longer use your information to provide you services
  • Request removal of your personal information from our blog or community forum

To do any of these, let us know by one of these methods:

  • Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us.
  • Call 904-249-1880 with your request and current contact information.
  • Send an e-mail with your request and current contact information to privacy@medaxiom.com
  • Send a letter with your request and current contact information to:

MedAxiom
Attn: Customer Support/Privacy
2050 Kings Circle South
Neptune Beach, Florida 32266

Links to Other Websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.

Privacy Policy Updates

We may need to update our Privacy Policy as MedAxiom and our customers grow and evolve. If we make significant changes to the Privacy Policy, we'll post a prominent message on our website(s).

Have Questions?

If you have any questions about our Privacy Policy, we'll do our best to answer them. Here's how to contact us:

Phone:  904-249-1880

E-mail:  privacy@medaxiom.com

Address:

MedAxiom
Attn: Customer Support/Privacy
2050 Kings Circle South
Neptune Beach, Florida 32266