Creating a plan for today and the immediate future requires a step wise approach to quickly identify and address challenges proactively. The revenue cycle process has been impacted significantly. COVID-19 is already highlighting issues surrounding patient financial responsibility. Cash flow projections and forecasts should be revised to account for the rising numbers of uninsured patients, decreased volumes and overall disruption in healthcare. Focusing on "high" yield areas and the continued staffing model of Business Offices will be vitally important to the success of reemergence and the financial outlooks of our programs. This is a high-level checklist to assist with some top of mind staffing considerations and processes.