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Case Studies

Best Practices in Action

MedAxiom Case Studies provide in-depth research and best practices from leading cardiovascular organizations across the country.

Featured Case Study

Optimizing CVSL Performance Through Revenue Integrity

In today’s healthcare environment, cardiovascular programs are under immense pressure to improve operational efficiencies and financial performance while delivering top-tier patient care. Key areas that often contribute to rework and revenue loss include poor charge capture, incomplete documentation and inefficient denial management processes. This case study explores how programs can resolve these inefficiencies, reclaim lost revenue, prevent revenue leakage and reduce operational costs by leveraging cardiovascular-specific coding and revenue cycle experts.

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The POD System: Making a Large Program Smaller With Team-Based Care

Cardiology continues to get more complex with subspecialization, growing patient volumes and workforce shortages. This case study details how one U.S. health system established a pod structure to alleviate workflow inefficiencies, promote a culture that was comfortable with change, and deliver higher-quality care to patients. This system also increased work relative value units by making teams more efficient and allowing physicians, advanced practice providers, the clerical team and medical assistants to support one another through clearly defined roles.

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Sentara Health’s Journey to Improved Clinical, Operational and Financial Outcomes: A Comprehensive Analysis

This case study offers a detailed operational perspective on the adoption of PaceMate within Sentara Health’s cardiology program, underscoring this initiative’s profound and wide-reaching effects on clinical protocols, operational workflows and financial strength. This publication analyzes challenges and successes during system implementation and considers the resulting enhancements to patient care quality, operational efficiency, and fiscal outcomes.

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Streamlining Ambulatory Cardiac Monitoring: A Case Study on PaceMate Remote Monitoring

This case study spotlights Ascension Jacksonville’s successful implementation of an ambulatory pathway for remote monitoring within PaceMateLIVE. Based on interviews with key stakeholders, this case study explores the strategic decisions, challenges and innovative thought process behind this initiative. It offers practical insights to enhance patient care, care team workflows and overall healthcare efficiencies, underscoring the importance of partnerships in advancing healthcare technology.

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The Case for a Focused Approach to the Management of Heart Failure Patients

A large regional program embarking on the creation of a ventricular assist device and heart transplantation program engaged MedAxiom to develop a heart failure redesign strategy to improve advanced heart failure care, create program capacity and better utilize facility, care team and physician resources.

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The Case for a Focused Approach to the Management of Atrial Fibrillation Patients

West Michigan Heart, experiencing significant operations problems primarily categorized by access and backlog issues, engaged MedAxiom to re-design the care delivery model with particular emphasis on effectively and efficiently managing atrial fibrillation patients. 

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The Development of a Co-Management Program and CVSL Model

Tallahassee Memorial Healthcare, which had a traditional, vertically siloed model for managing operations and governance within the CVSL, engaged MedAxiom to institute a full service line model with co-management as a foundational component of their new innovative model. 

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A Case for APP Optimization

Cardiology Associates of Mobile, Inc. engaged MedAxiom to optimize utilization of their advanced practice providers (APPs) – expand use of APPs in the clinic, improve efficiency of APPs in the hospital, establish APP governance and expectations, improve communication, develop formalized standards and protocols for APPs, and enhance the focus on quality among APPs.

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