What's Your Score? Looking Under the Lid to Improve Hospital Safety Ratings

We recently went shopping for a new grill, not because we wanted to, but because we had to. The final blow came when our son lifted the grill lid to load some kebobs and couldn't hide the disgusted look on his face. We knew the grill was nearing the end of its life – grates and burners rusted past the point of salvage – but our inertia and inattention to its sorry state had yet to be acknowledged publicly.

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