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LOCKED The Capacity Illusion: Why Your Cath & EP Lab Metrics May Be Lying to You

Published on: May 2, 2026

Cath and EP programs across the country face rising procedural complexity, growing atrial fibrillation populations and workforce constraints. Many leaders rely on familiar metrics – utilization rates, wait times and room capacity – to guide expansion decisions. But these signals can be misleading.

In this session, MedAxiom leaders will explore how distorted demand signals, referral variability, therapy progression delays and scheduling volatility can create the illusion of capacity strain. Attendees will learn to evaluate growth through a system-level focusing on demand architecture, therapy velocity and friction reduction before pursuing capital expansion. This session will encourage cardiovascular leaders to rethink what “full” really means in today’s environment.

Speakers:

  • Denise Busman, MSN, RN, CPHQ, FACC, Vice President, Care Transformation Services, MedAxiom
  • Katie Willerick, MA, Vice President, Care Transformation Services, MedAxiom
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